Youth Series FAQs

If you have more questions, please email us at convoseducation@purdue.edu

How much are student matinee tickets?

The 2022-2023 student matinee ticket cost is $8 per student. Please see the Chaperone Policy below for the chaperone costs.

Why do you ask for all the names of the teachers/chaperones that will be attending with our group?

This allows us to include them on all communications. This way it is one less thing you need to worry about forwarding on as well as all of the adult contacts have the information in the case you are out sick.

Youth Series Email Opt-In

Would you like to receive email notifications about our Youth Series Field Trip opportunities? Then you need to Subscribe NOW!

CHAPERONE POLICY

For Schools

Due to the limited seating in our venues, and to maximize the number of students able to attend our programs, we have a strict chaperone policy. Please refer to the chart for the total number of complimentary adult tickets that may be requested with your reservation. This number includes all teachers, administrators, aides, bus drivers, and chaperones.

Number of Students	Number of Adults
1-10	1
11-20	2
21-30	3
31-40	4
41-50	5
51-60	6
61-70	7
71-80	8
81-90	9
91-100	10
101-110	11
111-120	12
121-130	13
131-140	14
141-150	15
for every 10 students	+1 additional adult

If you require additional adults to accommodate the needs of individual students, a written request must be submitted to ConvosEducation@purdue.edu.

Bus drivers may attend the performance with your group provided they are back on their buses immediately following the performance. As stated above, they will be counted as one of your chaperones.

If they do not attend, they must provide their cell number to their teachers in the case the bus needs to move prior to dismissal.

For the safety of our school and homeschool groups, ALL adults attending as chaperones MUST arrive with their group.

If a student is unable to attend, please do not bring an adult in their place.

For Homeschool Groups

Due to the limited seating in our venues, and to maximize the number of students able to attend our programs, we have the following restrictions for homeschool groups and families.

There are no complimentary tickets for home school groups/families
One parent per household may attend at the student ticket price. When reserving your tickets, please include parent in “Number of Attendees”.
All children attending matinee programs, regardless of age, must pay for admission.
No Exceptions – Individual home school groups must make a reservation as part of a larger group.

For the safety of our school and homeschool groups, ALL adults attending as chaperones MUST arrive with their group.

If a student is unable to attend, please do not bring an adult in their place.

What happens once I submit my reservation?

Upon submitting your reservation, you will be sent a confirmation via email. This confirmation will also serve as your invoice. Receipt of this invoice must be confirmed. If you do not receive a confirmation via email within 72 hours of submitting your reservation, please contact ConvosEducation@purdue.edu.

Purdue Convocations cannot be held responsible for lost/misdirected emails or mail.

Please note the following about your reservation:

Final seat count is due six weeks prior to the performance date.
Payment is due six weeks prior to the performance date.
- If payment cannot be made by the due date, a written request must be submitted to ConvosEducation@purdue.edu prior to the due date.
- Payment can be made by check or purchase order only. NO cash or credit cards will be accepted.
- Mail to:
- Purdue Convocations
  ATTN: Youth Series – SCHL 213
  475 Stadium Mall Dr.
  West Lafayette, IN 47907-2016
Reservations submitted less than four weeks before the performance date will be invoiced with payment due immediately.
Reservations not paid in full by the due date will be cancelled, unless a written request was submitted and approved.

How do I make my reservation payment and what should be included with my payment?

Reservation payments should include the performance you are attending as well as the name of your school or home school group. Please mail your check or money order to:

Purdue Convocations
ATTN: Youth Series – SCHL 213
475 Stadium Mall Dr.
West Lafayette, IN 47907-2016

Are there accessibility services provided?

Yes. Please note any accessibility concerns on your reservation. We currently are able to provide accessibility for:

Wheelchair accessible seating⁺
Difficulty with stairs
Sign language interpretation*
Hearing assistance devices⁺
Seating for visually impaired⁺

⁺Please include how many students/adults will require these services.

*Please note we need at least 60 days notice in order to provide ASL services.

Are there scholarship opportunities for my school?

Yes. Our scholarship program provides a limited number of full or partial scholarships for tickets and/or transportation to schools with demonstrated economic need. Awards are based on a number of factors, including the percentage of free/reduced lunches for which your school is eligible, and the number and geographic distribution of requests received. Requests are considered on a first-come, first-served basis. When completing your reservation form, please indicate the following

For a ticket scholarship:

Why you feel your school should be considered for a scholarship
Estimate how many of your students need assistance

For a transportation scholarship:

Estimation of round trip transportation costs

My group was awarded a transportation scholarship. How to I redeem that scholarship?

Transportation scholarships will be issued upon receipt of an invoice from your school corporation due no later than two weeks following a performance. You must email a copy of your transportation invoice to ConvosEducation@purdue.edu. The following must be included either in your email or on the invoice.

Name of school
Grade(s) attended
Show attended
Mailing address of school/corporation check should be mailed to
A breakdown of charges (driver, fuel, etc.)

Reimbursement cannot be made to an independent bus company.

Length of show

All of our student matinees run 50-60 minutes.

Arrival

Plan to arrive at the venue 30 minutes before the show begins. If you encounter an unforeseen delay and will be late, please contact Erin Diener Mattull at edmattull@purdue.edu immediately.

Homeschool groups reminder that all parties of your group must be present in order for you to be seated.

PARKING

Bus Parking

Parking information will be emailed to you and your transportation coordinator a couple of weeks prior to the performance. Bus parking instructions must be followed exactly to accommodate all schools. Bus drivers may attend the performance with their school group as a counted chaperone (see Chaperone Policy) provided they are back on their buses immediately following the show. Drivers must provide teachers with a cell phone number where they can be reached during a performance, in the event a bus may need to be moved prior to dismissal.

Homeschool Parking

Attending a show at Loeb Playhouse, we recommend parking at the Grant Street Parking Garage which is listed as PGG on the campus map here. There is hourly parking which you can pay for on the first floor lobby of the garage or at the gate as you exit. You can also purchase a day pass prior to your arrival.

Attending a show at Elliott Hall, we recommend parking at the University Street Parking Garage which is listed as PGU on the campus map here. You must have a day pass in order to park here. If you do not have a day pass, you will need to park at Grant Street Parking Garage (see above).

Day passes can be purchased online by visiting the Parking Portal here. Once you are logged in, click the button marked “Get Permits”. On the pop-up window, click “Purchase a New Permit”. Then “Next”. You want the “Visitor Permit”. Select your date (both the Effective Date and the Expiration Date need to be picked), then click “Next”. Once you verify your cart you will check out and be on your way.

Venue Location

You can find a campus map here. Loeb Playhouse is located in Stewart Center which is listed as STEW on the map and Elliott Hall is listed as ELLT.

Study Guides

RESERVATION

Change in Reservation Numbers, Needs, or Cancellation

To make a change to your reservation, you must submit a written request to ConvosEducation@purdue.edu and include:

Name and date of performance you were to be attending
Name of School
Teacher contact
Changes you need made (ie. Change in the number of students or chaperones attending, accessibility reasons, etc.)
- Please note:
  - We will only be able to add to a reservation as space allows.
  - We can only accept a decrease in numbers IF it is made six weeks prior to the performance date.
  - We can only accept a cancellation IF it is made six weeks prior to the performance date.
- Reason for the request

Payment Delay

If payment cannot be made by the due date, a written request must be submitted to ConvosEducation@purdue.edu prior to the due date and include:

Name and date of performance you are to be attending
Name of School
Teacher contact
The amount you agree to have paid and when
Reason for the request

By sending this email you understand that this agreement is final, may not be revised, and will hold seats you have reserved.

Seating Assignments

Seating assignments are based on the age of students, special needs, and timely payment. They are not on the date a registration is made. To accommodate all patrons, we reserve the right to determine seating arrangements.

Refunds

Refunds cannot be issued after the payment due date unless the Special Cancellation Policy applies.

Special Cancellation Policy

In the case of school delays/closings due to inclement weather or special circumstances, we may attempt to adjust a performance time or offer to transfer your payment to another performance. For the safety of your students, if there are no other options, Purdue Convocations may choose to offer your class/group a refund.