Event Policies

Bag Policy and Security Screening

All bags and personal items are subject to a security search. 

Patrons are encouraged to avoid bringing any bags to performances, and only the following are permissible:

  • One bag that is clear plastic, vinyl or PVC and does not exceed 12 inches by 6 inches by 12 inches
  • One one-gallon clear plastic bag (Ziploc bag or similar).
  • Also permissible is one small clutch bag (no larger than 4.5 inches by 6.5 inches) – approximately the size of a hand – with or without a handle or strap.

Exceptions will be made for ticket holders with medically necessary items and/or diaper bags (with a child/children present).

All items not permitted into the facility cannot be left at entry points and should be returned to a vehicle. Purdue Convocations is not responsible for items left at the entry or outside of the facilities.

Changes in national, regional, and campus security levels may affect security procedures and prohibited items.

Prohibited Items

The following items may not be brought into the venue:

  • Weapons
  • Alcoholic beverages
  • Tobacco products, E-cigarettes, vaping devices
  • Umbrellas
  • Strollers
  • Noisemakers and irritants
  • Cameras (unless a media pass has been issued)
  • Backpacks, binocular cases, camera bags, drawstring bags, fanny packs, oversized totes, purses
  • Seat backs and seat cushions with metal or storage slots
  • Objects that interfere with the comfort or block the view of other patrons
  • Cans
  • Glass bottles
  • Food
  • Drinks, cups or coolers
  • Shakers or strobe lights
  • Large Signs, Flags or Banners
  • Pets (except registered service animals)

Cameras, audio, video

Cameras and audio or video recording devices are prohibited unless by special permission of Convocations and the artist. Flash photography is prohibited at all times.

Children

While we encourage early introduction to the arts, we also wish to provide the best environment for all of our patrons. Our child policy is as follows:

Audiences of any age are welcome to attend performances in our Family Matinee Series. For all other performances, we ask that you please use discretion in deciding what is appropriate for a child to ensure a quality experience for all patrons.

Infants on laps are only permitted at shows recommended for children. All patrons, including infants on laps, must have a ticket due to fire marshal requirements.

Doors

Venue doors generally open 60 minutes before the start of an event. House doors generally open 30 minutes before show time. Timing may adjust depending on event requirements.

Food, beverages, smoking

Smoking is prohibited in all venues.

No outside food or beverages are permitted in Elliott Hall of Music, Loeb Playhouse or Fowler Hall. However, concessions are available for purchase and enjoyment throughout Elliott Hall of Music and Loeb Playhouse. Concessions are generally unavailable during events in Fowler Hall.

Late seating

Please allow plenty of time to arrive at all performances. As a courtesy to the performers and other audience members, we cannot immediately seat patrons who arrive after the beginning of the performance. Latecomers will be seated at an appropriate break in the performance, as determined by the artists.

Purdue students

Purdue students may be required to present appropriate identification for admission with any ticket sold at the Purdue student rate.

Refunds & exchanges

We are unable to issue refunds or exchange tickets. If you are unable to attend a show, consider one of the following options:

  • Return tickets purchased as a PICK5 to the box office 48 hours prior to the show and receive credit for a tax-deductible donation.
  • Return your ticket to the box office any time prior to the show and it will be offered to a student free of charge.
  • Give or sell your ticket to someone else.

Ticket replacement

If a ticket is lost, stolen or destroyed, Purdue University cannot guarantee a replacement ticket. Refunds and/or exchanges are handled on a per event basis and are not guaranteed.

READ FAQs

Questions?

Purdue Convocations
(765) 494-9712
convocations@purdue.edu

Purdue Box Office
(765) 494-3933
hlmctix@purdue.edu